Case Study: NAV Imperial Hospital and Research Centre
27th June'2024
Transforming Patient Engagement at NAV Imperial Hospital and Research Centre
NAV Imperial Hospital and Research Centre, one of the premier orthopedic hospitals in Jaipur, Rajasthan, is headed by Dr. Sachin Gupta (Orthopedic and Joint Replacement Surgeon) and Dr. Mahesh Jangir (Bariatric and Laparoscopic Surgeon). The hospital partnered with Smartsevak 1.5 years ago to enhance their patient engagement and lead management processes. The initiative was spearheaded by Mr. Shashi Kant Jangid, COO of NAV Imperial, a young and dynamic personality who recognized the potential of chatbot technology and innovative marketing strategies.