Chatbot For Clinic

End-to-End Automation for Clinics via
WhatsApp  

Transform Your Clinic Operations with Smartsevak’s Comprehensive Automation Solutions 

Smartsevak is revolutionizing the healthcare industry by providing end-to-end automation solutions for clinics via WhatsApp. From appointment booking and payment solutions to advanced calendar management, our platform addresses the key pain points faced by clinics, enhancing both patient experience and operational efficiency. 

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PROBLEMS

Key Problems We Solve 

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Limited Staff Availability

Clinic staff are often only available for limited hours each day, leading to missed business opportunities and patient dissatisfaction. 

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Single Owner Management Challenges 

For single-owner doctors, managing appointment bookings while attending to patients can be overwhelming and inefficient. 

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Difficulty in Measuring Digital Ads ROI

Clinics struggle to measure the return on investment (ROI) of digital ads. With WhatsApp integrated flow, patients can book instant appointments and clinics can track traffic from ads on the dashboard

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Manpower Mismanagement

Staff may manipulate doctor availability, leading to business leakage. For example, if staff need to leave early, they may deny patient appointments and incorrectly inform the doctor that no patients are scheduled. 

Solutions

Our Solutions

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Seamless Appointment Booking

WhatsApp Chatbot: Patients can book appointments through a user-friendly WhatsApp chatbot, available 24/7.

Bilingual Support: Our chatbot supports multiple languages, including Hindi, to cater to a diverse patient base

Automated Reminders: Automated reminders ensure patients never miss their appointments

Customizable Booking Stages: Comprehensive appointment tracking from booking to visit completion

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Integrated Payment Solutions:

Payment Links via WhatsApp: Patients receive payment links directly on WhatsApp, simplifying the payment process.

Secure Transactions: Payments are only confirmed once transactions are completed, reducing no-shows.

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Advanced Calendar Management

Doctor Timeslots Management: Manage doctor availability and appointment scheduling directly within the Smartsevak platform.

No External Integration Needed: All calendar and booking management functionalities are built into the platform, ensuring a seamless experience.

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Automated Lab Reports Delivery

Instant Notifications: Lab reports are sent directly to patients via WhatsApp, ensuring timely delivery

Error Reduction: Automation minimizes manual errors and enhances patient care.

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Robust Lead Management Platform

No External CRM Needed: Manage all leads within the Smartsevak platform, eliminating the need for an external CRM.

Dynamic Lead Allocation: Automatically assign leads based on criteria such as geography or department.

Custom Sales Funnels: Track leads through customizable sales funnels, enhancing conversion rates.

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Comprehensive Security

100% Data Safety: Our platform ensures the highest level of data security, complying with industry standards and regulations.

Secure Communication: All communications are encrypted to protect patient information.

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Enhanced Support, Utility, and Marketing (S.U.M)

Support: Improve patient engagement and satisfaction through efficient communication and follow-ups.

Utility: Automate routine tasks and streamline operations to enhance efficiency.

Marketing: Launch bulk marketing campaigns and remarket effectively with features like Chronos drip marketing.

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WhatsApp Marketing 2.0

Launch Campaigns: Easily launch and manage bulk marketing campaigns to reach a wide audience.

Chronos Drip Marketing: Automate timely reminders and follow-ups to increase conversion rates.

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Feedback Management

Chatbot Feedback Collection: Collect feedback through the WhatsApp chatbot seamlessly.

Platform Feedback Management: Efficiently manage and analyze OPD/IPD feedbacks to improve services.

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In-Platform Calendar & Booking Management

Doctor Timeslots Management: Manage doctor availability and appointment scheduling directly within the Smartsevak platform.

No External Integration Needed: All calendar and booking management functionalities are built into the platform, ensuring a seamless experience.

Experience

Enhancing Patient Experience

Improved Communication

Real-Time Updates: Keep patients informed with real-time updates on appointments, lab reports, and payment statuses.

Personalized Interactions: Use the WhatsApp chatbot to provide personalized responses and care instructions.

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Real-Time Updates

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Personalized Interactions

Increased Convenience

24/7 Availability: Patients can book appointments, make payments, and access their information at any time, from anywhere.

Simplified Processes: Streamlined workflows reduce wait times and enhance overall patient satisfaction.

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24/7 Availability

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Simplified Processes

Video

Video Walkthrough

Watch our video to see how Smartsevak addresses common hospital challenges and
transforms operations

Pricing

Our Pricing

Pricing

Our Pricing

Watch our video to see how Smartsevak addresses common hospital challenges and
transforms operations

Payment Gateway Integrated Timeslot Management (Add On) 

Rs 10,000 per year

Marketing Module (Allows bulk marketing and Chronos for clinic)

Rs 10,000 per year

Lead Management Module

Rs 6,000 per year

WABA Setup for 1 Clinic

Rs 12,000 / per Year

  • icon1 Year Account Validity
  • icon 1 Free WhatsApp Widget for Client's Website
  • iconBilingual WhatsApp Chatbot for Appointment Booking, Callback Requests, and Doctor Information
  • icon Dashboard for Staff to Access All Leads and Appointment Queries
  • icon Advanced Calendar Management via Dashboard
  • icon 1 Staff Login ID Available for Clinic
  • icon 1 Doctor Profile (Additional Doctor Profiles Chargeable)
  • icon Razorpay Payment Gateway Integration Option Available as Add-On
  • icon Lead Tracking Dashboard Option Available as Add-On

faq

Have Any Questions Find Answers Here

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Smartsevak’s WhatsApp Automation Platform is a comprehensive solution designed to streamline clinic operations. It offers features such as appointment booking, payment solutions, advanced calendar management, and patient engagement through a bilingual WhatsApp chatbot.

Smartsevak provides a WhatsApp chatbot that allows patients to book appointments 24/7. The platform includes advanced calendar management, enabling clinics to manage doctor availability and schedule appointments seamlessly without external integration.

Smartsevak’s platform is designed to function independently, providing all necessary features such as lead management and appointment booking within its system. This eliminates the need for external CRM or management tools.

Smartsevak offers integration with payment gateways like Razorpay, allowing patients to receive payment links directly via WhatsApp. Transactions are secure, and appointments are confirmed only after the payment is made.

Smartsevak enhances patient engagement by providing real-time updates, personalized interactions, and automated reminders via WhatsApp. This ensures patients are well-informed and have a seamless experience from booking to follow-up.

Smartsevak prioritizes data security by encrypting all communications and complying with industry standards for data protection. This ensures that all patient information is kept confidential and secure.

Smartsevak’s dashboard allows you to track the traffic coming from digital ads. You can see how many patients book appointments through the WhatsApp chatbot, helping you measure the ROI of your marketing efforts.

Smartsevak offers flexible options to add more doctor profiles or additional features such as the lead management module and marketing module. You can customize your plan according to your clinic’s needs and scale as required.

Unlike other platforms, Smartsevak offers end-to-end automation with a ready-to-use, smart bilingual chatbot. There is no need to build your own chatbot. Additionally, Smartsevak provides an in-platform lead management system and booking engine, ensuring everything you need is under one roof. This eliminates the need for any external platforms, reducing chaos and simplifying operations.

Yes, Smartsevak offers a comprehensive lead management system that allows you to capture, track, and manage leads efficiently, eliminating the need for separate CRM software.

Yes, Smartsevak provides a centralized platform for managing leads and tracking their performance, making it easier to calculate ROI and streamline your lead management process.

Smartsevak automates follow-ups and drip marketing campaigns, ensuring timely and consistent communication with leads, which helps improve your sales funnel and increase conversion rates.
Ready to transform your clinic ?

Ready to transform your clinic operations? Contact us today to learn more about how Smartsevak’s end-to-end automation solutions can benefit your clinic.

Contact us
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