Real-Time Updates
Personalized Interactions
Smartsevak is revolutionizing the healthcare industry by providing end-to-end automation solutions for hospitals via WhatsApp. From appointment booking and payment solutions to HIS integrations and lab report delivery, our platform addresses the key pain points faced by hospitals, enhancing both patient experience and operational efficiency.
PROBLEMS
Traditional appointment booking methods are often cumbersome and time-consuming, leading to long waiting times and patient dissatisfaction.
Hospitals struggle with fragmented payment processes, causing delays and inconveniences for patients.
Inefficient lead management results in missed opportunities and lost revenue
Using separate tools for chatbot building, CRM, and WhatsApp marketing causes inefficiency and poor patient engagement due to lack of integration.
Disconnected systems result in data silos, making it difficult to access and manage patient information effectively
The manual handling of lab reports leads to delays and errors, affecting patient care
Ensuring the security and confidentiality of patient data is a major challenge for hospitals.
Solutions
WhatsApp Chatbot: Patients can book appointments through a user-friendly WhatsApp chatbot, available 24/7.
Bilingual Support: Our chatbot supports multiple languages, including Hindi, to cater to a diverse patient base
Automated Reminders: Automated reminders ensure patients never miss their appointments
Customizable Booking Stages: Comprehensive appointment tracking from booking to visit completion
Payment Links via WhatsApp: Patients receive payment links directly on WhatsApp, simplifying the payment process.
Secure Transactions: Payments are only confirmed once transactions are completed, reducing no-shows.
API Access: We offer APIs which allow integration with all major HIS providers.
Additionally: our team can also do integration as part of custom developments.
Unified Data Access: Seamlessly integrate with your existing HIS to ensure all patient data is centralized and easily accessible.
Instant Notifications: Lab reports are sent directly to patients via WhatsApp, ensuring timely delivery
Error Reduction: Automation minimizes manual errors and enhances patient care.
No External CRM Needed: Manage all leads within the Smartsevak platform, eliminating the need for an external CRM.
Dynamic Lead Allocation: Automatically assign leads based on criteria such as geography or department.
100% Data Safety: Our platform ensures the highest level of data security, complying with industry standards and regulations.
Secure Communication: All communications are encrypted to protect patient information.
Support: Improve patient engagement and satisfaction through efficient communication and follow-ups.
Utility: Automate routine tasks and streamline operations to enhance efficiency.
Marketing: Launch bulk marketing campaigns and remarket effectively with features like Chronos drip marketing.
Launch Campaigns: Easily launch and manage bulk marketing campaigns to reach a wide audience.
Chronos Drip Marketing: Automate timely reminders and follow-ups to increase conversion rates.
Pregnancy Chronos Funnel: Provide automated reminders throughout the 9-month journey.
Vaccination Reminders: Send automated vaccination reminders as per the National Immunization Schedule for infants and children up to age 10.
Chatbot Feedback Collection: Collect feedback through the WhatsApp chatbot seamlessly.
Platform Feedback Management: Efficiently manage and analyze OPD/IPD feedbacks to improve services.
Doctor Timeslots Management: Manage doctor availability and appointment scheduling directly within the Smartsevak platform.
No External Integration Needed: All calendar and booking management functionalities are built into the platform, ensuring a seamless experience.
we are diffrent
Comprehensive solutions covering appointment booking, payment integration, HIS integration, and more.
Automate routine tasks to free up staff time for more critical activities.
Provide a seamless, convenient experience for patients, enhancing their satisfaction and loyalty
Our platform scales with your hospital’s needs, ensuring continued efficiency and effectiveness as you grow
Our dedicated support team is always available to assist with any questions or issues you may encounter
Enhance support, utility, and marketing (S.U.M) for your business with Smartsevak’s comprehensive solutions
Experience
Real-Time Updates: Keep patients informed with real-time updates on appointments, lab reports, and payment statuses.
Personalized Interactions: Use the WhatsApp chatbot to provide personalized responses and care instructions.
Real-Time Updates
Personalized Interactions
24/7 Availability: Patients can book appointments, make payments, and access their lab reports at any time by just chatting on whatsapp.
Simplified Processes: Streamlined workflows reduce wait times and enhance overall patient satisfaction.
24/7 Availability
Simplified Processes
Video
Pricing
70,000/Quarterly
(3 Months Minimum)
WABA Account Setup Facebook verification Bilingual Chatbot (up to 1,000 conversations/month) Lead Management Dashboard Marketing Module Chronos for automated WhatsApp campaignp Access to sales app for marketing campaigns 1 Admin login 1 lead-staff login 1 campaign manager loginRs 6500 / Monthly
(3 Months Minimum) Bilingual Chatbot (up to 1,000 conversations/month) Lead Management Dashboard Marketing Module 1 Admin login 1 lead-staff loginRs 6500 / Monthly
(3 Months Minimum)Contact Management & Marketing Module Lead Management Dashboard Chronos for automated WhatsApp campaign jobs Access to sales app for marketing campaigns, 1 Admin login 1 campaign manager login (up to 10,000 contacts limit)Rs 3500 / Monthly
(3 Months Minimum)Time Slot Integrated Chatbot Flow Booking Management Support in Dashboard (Pricing applicable up to 50 doctors)Payment Gateway Integration (Add On)
One Time: Rs 15,000
Messaging Charges
Per Message: At Actuals (up to 1,000 User-Initiated Conversations are free)
Additional Options
Additional Agent (Lead Agent/Campaign Manager): Rs 500
Additional Super Admin: Rs 1,500
Chatbot & Other Software Customizations: Estimation shared after requirement analysis
faq
Contact us today to learn more about how Smartsevak’s end-to-end automation solutions can benefit your hospital.
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