Chatbot For Hospital

End-to-End Automation for Hospitals via WhatsApp 

Transform Your Hospital Operations with Smartsevak’s Comprehensive Automation Solutions 

Smartsevak is revolutionizing the healthcare industry by providing end-to-end automation solutions for hospitals via WhatsApp. From appointment booking and payment solutions to HIS integrations and lab report delivery, our platform addresses the key pain points faced by hospitals, enhancing both patient experience and operational efficiency. 

main image

PROBLEMS

Key Problems We Solve 

icon

Inefficient Appointment Booking Systems 

Traditional appointment booking methods are often cumbersome and time-consuming, leading to long waiting times and patient dissatisfaction. 

icon

Fragmented Payment Solutions 

Hospitals struggle with fragmented payment processes, causing delays and inconveniences for patients. 

icon

Poor Lead
Management

Inefficient lead management results in missed opportunities and lost revenue

icon

Chaotic Management Across Multiple Platforms 

Using separate tools for chatbot building, CRM, and WhatsApp marketing causes inefficiency and poor patient engagement due to lack of integration. 

icon

Lack of Integration with Hospital Information Systems (HIS) 

Disconnected systems result in data silos, making it difficult to access and manage patient information effectively 

icon

Manual Management of Lab Reports 

The manual handling of lab reports leads to delays and errors, affecting patient care 

icon

Data Security Concerns

Ensuring the security and confidentiality of patient data is a major challenge for hospitals.

Solutions

Our Solutions

solutions image

Seamless Appointment Booking

WhatsApp Chatbot: Patients can book appointments through a user-friendly WhatsApp chatbot, available 24/7.

Bilingual Support: Our chatbot supports multiple languages, including Hindi, to cater to a diverse patient base

Automated Reminders: Automated reminders ensure patients never miss their appointments

Customizable Booking Stages: Comprehensive appointment tracking from booking to visit completion

solutions image

Integrated Payment Solutions:

Payment Links via WhatsApp: Patients receive payment links directly on WhatsApp, simplifying the payment process.

Secure Transactions: Payments are only confirmed once transactions are completed, reducing no-shows.

solutions image

Hospital Information System (HIS) Integration

API Access: We offer APIs which allow integration with all major HIS providers.

Additionally: our team can also do integration as part of custom developments.

Unified Data Access: Seamlessly integrate with your existing HIS to ensure all patient data is centralized and easily accessible.

solutions image

Automated Lab Reports Delivery

Instant Notifications: Lab reports are sent directly to patients via WhatsApp, ensuring timely delivery

Error Reduction: Automation minimizes manual errors and enhances patient care.

solutions image

Robust Lead Management Platform

No External CRM Needed: Manage all leads within the Smartsevak platform, eliminating the need for an external CRM.

Dynamic Lead Allocation: Automatically assign leads based on criteria such as geography or department.

solutions image

Comprehensive Security

100% Data Safety: Our platform ensures the highest level of data security, complying with industry standards and regulations.

Secure Communication: All communications are encrypted to protect patient information.

solutions image

Enhanced Support, Utility, and Marketing (S.U.M)

Support: Improve patient engagement and satisfaction through efficient communication and follow-ups.

Utility: Automate routine tasks and streamline operations to enhance efficiency.

Marketing: Launch bulk marketing campaigns and remarket effectively with features like Chronos drip marketing.

solutions image

WhatsApp Marketing 2.0

Launch Campaigns: Easily launch and manage bulk marketing campaigns to reach a wide audience.

Chronos Drip Marketing: Automate timely reminders and follow-ups to increase conversion rates.

Pregnancy Chronos Funnel: Provide automated reminders throughout the 9-month journey.

Vaccination Reminders: Send automated vaccination reminders as per the National Immunization Schedule for infants and children up to age 10.

solutions image

Feedback Management

Chatbot Feedback Collection: Collect feedback through the WhatsApp chatbot seamlessly.

Platform Feedback Management: Efficiently manage and analyze OPD/IPD feedbacks to improve services.

solutions image

In-Platform Calendar & Booking Management

Doctor Timeslots Management: Manage doctor availability and appointment scheduling directly within the Smartsevak platform.

No External Integration Needed: All calendar and booking management functionalities are built into the platform, ensuring a seamless experience.

we are diffrent

Why Choose Smartsevak?

Complete Automation Platform

Comprehensive solutions covering appointment booking, payment integration, HIS integration, and more.

why choose image

Enhanced Efficiency

Automate routine tasks to free up staff time for more critical activities.

why choose image

Improved Patient Experience

Provide a seamless, convenient experience for patients, enhancing their satisfaction and loyalty

why choose image

Scalable Solutions

Our platform scales with your hospital’s needs, ensuring continued efficiency and effectiveness as you grow

why choose image

Reliable Support

Our dedicated support team is always available to assist with any questions or issues you may encounter

why choose image

End-to-End Value Generation

Enhance support, utility, and marketing (S.U.M) for your business with Smartsevak’s comprehensive solutions

why choose image

Experience

Enhancing Patient Experience

Improved Communication

Real-Time Updates: Keep patients informed with real-time updates on appointments, lab reports, and payment statuses.

Personalized Interactions: Use the WhatsApp chatbot to provide personalized responses and care instructions.

enhancing experience icon

Real-Time Updates

enhancing experience icon

Personalized Interactions

enhancing experience image
enhancing experience image
Increased Convenience

24/7 Availability: Patients can book appointments, make payments, and access their lab reports at any time by just chatting on whatsapp.

Simplified Processes: Streamlined workflows reduce wait times and enhance overall patient satisfaction.

enhancing experience icon

24/7 Availability

enhancing experience icon

Simplified Processes

Video

Video Walkthrough

line
Watch our video to see how Smartsevak addresses common hospital challenges and
transforms operations

Pricing

Our Pricing

line
Comprehensive Setup Package

70,000/Quarterly

(3 Months Minimum) 
  • check mark icon WABA Account Setup
  • check mark icon Facebook verification
  • check mark icon Bilingual Chatbot (up to 1,000 conversations/month)
  • check mark icon Lead Management Dashboard
  • check mark icon Marketing Module
  • check mark icon Chronos for automated WhatsApp campaignp
  • check mark icon Access to sales app for marketing campaigns
  • check mark icon 1 Admin login
  • check mark icon 1 lead-staff login
  • check mark icon 1 campaign manager login
Support Dashboard 

Rs 6500 / Monthly

(3 Months Minimum) 
  • check mark icon Bilingual Chatbot (up to 1,000 conversations/month)
  • check mark icon Lead Management Dashboard
  • check mark icon Marketing Module
  • check mark icon 1 Admin login
  • check mark icon 1 lead-staff login
Marketing Dashboard  

Rs 6500 / Monthly

(3 Months Minimum) 
  • check mark iconContact Management & Marketing Module
  • check mark icon Lead Management Dashboard
  • check mark icon Chronos for automated WhatsApp campaign jobs
  • check mark icon Access to sales app for marketing campaigns,
  • check mark icon 1 Admin login
  • check mark icon 1 campaign manager login (up to 10,000 contacts limit)
Time Slot Integrated Flow   

Rs 3500 / Monthly

(3 Months Minimum) 
  • check mark iconTime Slot Integrated Chatbot Flow
  • check mark icon Booking Management Support in Dashboard (Pricing applicable up to 50 doctors)

Payment Gateway Integration (Add On) 

One Time: Rs 15,000

Messaging Charges  

Per Message: At Actuals (up to 1,000 User-Initiated Conversations are free)

Additional Options  

Additional Agent (Lead Agent/Campaign Manager): Rs 500 

Additional Super Admin: Rs 1,500  

Chatbot & Other Software Customizations: Estimation shared after requirement analysis 

faq

Have Any Questions Find Answers Here

faq image

Smartsevak’s WhatsApp Automation Platform is a comprehensive solution designed to streamline hospital operations. It offers features such as appointment booking, payment solutions, HIS integrations, lab report delivery, and patient engagement through a bilingual WhatsApp chatbot.

Smartsevak provides a WhatsApp chatbot that allows patients to book appointments 24/7. The platform includes advanced calendar management, enabling hospitals to manage doctor availability and schedule appointments seamlessly without external integration.

Yes, Smartsevak seamlessly integrates with your existing HIS, ensuring all patient data is centralized and easily accessible. This eliminates data silos and improves the accuracy and availability of patient information.

Smartsevak offers integration with payment gateways like Razorpay, allowing patients to receive payment links directly via WhatsApp. Transactions are secure, and appointments are confirmed only after the payment is made.

Smartsevak enhances patient engagement by providing real-time updates, personalized interactions, and automated reminders via WhatsApp. This ensures patients are well-informed and have a seamless experience from booking to follow-up.

Smartsevak prioritizes data security by encrypting all communications and complying with industry standards for data protection. This ensures that all patient information is kept confidential and secure.

Smartsevak’s dashboard allows you to track the traffic coming from digital ads. You can see how many patients book appointments through the WhatsApp chatbot, helping you measure the ROI of your marketing efforts.

Unlike other platforms, Smartsevak offers end-to-end automation with a ready-to-use, smart bilingual chatbot. There is no need to build your own chatbot. Additionally, Smartsevak provides an in-platform lead management system and booking engine, ensuring everything you need is under one roof. This eliminates the need for any external platforms, reducing chaos and simplifying operations.

Smartsevak offers a range of additional features, including automated lab report delivery, dynamic lead allocation, custom sales funnels, WhatsApp bulk marketing, Chronos drip marketing, pregnancy chronos funnel, vaccination reminders, and comprehensive feedback management. These features ensure a seamless and efficient hospital operation.

Smartsevak’s automation tools help streamline routine tasks, reducing the dependency on manual processes and minimizing the risk of human error. This improves overall operational efficiency and ensures better management of hospital resources.

Yes, Smartsevak supports the migration from other WABA providers. Our team will assist you throughout the migration process, ensuring a smooth transition without any disruption to your ongoing operations.
Ready to transform your hospital operations?

Contact us today to learn more about how Smartsevak’s end-to-end automation solutions can benefit your hospital.

Contact us
call to action image

All Rights Reserved © Copyright 2024 Smartsevak